Winchurch Transport Ltd

Intro

Winchurch Transport ltd has supported Hair Closures and Frontals UK Ltd in improving their productivity by 216% in the first year of using our fulfilment service.

Background

Hair Closures decided they wanted to take the next step and grow the business, but in order to do that, the product lines had to expand and add more stock to be able to deal with the supply and demand. To achieve this, they needed a professional fulfilment centre to store the products, pick, pack, and organise delivery with a more comprehensive tech system.

Evaluation

The hair mesh integration system business for hair loss has gone worldwide, increasing the need for good quality hair. The owner of Hair Closures wanted to take advantage of this opportunity to be able to supply the hair.

Solution

Winchurch Transport developed an end-to-end process for e-commerce fulfilment for Hair Closures, with room to be able to expand and improve productivity.

Results

Following Hair Closures moving their inventory to Winchurch Transport to store, and fulfil the customer orders, Hair Closures recorded a 216% increase in productivity in the first year with a 0% error picking rate* and minimal return rate due to the streamlined process. This has led to an improved customer experience, whilst providing time and room for the business to be able to grow.
 
*As of June 2024, and as long as all inventory is correctly labelled.